Leeds Survivor Led Crisis Service is recruiting:

Crisis Support Workers (18 contracted positions), Safe Haven Crisis House


Salary SCP 19-23 NJC Pay Scale. £25,481 pro rata.


Various shift patterns available, full and part-time positions. Opening late-Spring


LSLCS is a nationally recognised, multi award winning mental health charity, which provides an alternative, non-medical approach to mental distress. We provide out of hours services to people in acute mental health crisis, who may otherwise end up in psychiatric services, A&E, or other crisis and emergency provision. Our flagship service (Dial House) has been running since 1999. We now also have a BAME specific crisis service (Dial House @ Touchstone), a young person’s face to face crisis service (Safe Zone); and a helpline (Connect), which includes a specialist service for 11-18 year olds and support in BSL. We also work in partnership with Touchstone in delivering The Wellbean Crisis Cafes and with Leeds Mind in delivering the Leeds Suicide Bereavement Service. We also provide daytime group work.

We will shortly be opening a 24 hour / 7 day a week residential crisis house. This exciting new service will be different from our existing self-referral services in that it will take referrals directly from secondary mental health services, and not directly from visitors. The philosophy of care and support that we provide to visitors will remain the same however; albeit our guests will stay for up to 7 days, rather than a few hours.

The role of the Crisis Support Workers is to be present 24/7 to socialise with, and provide person-centred emotional support to our guests and visitors. Our organisational philosophy is to provide a non-directive, emotional sanctuary, “holding” people in their time of crisis so they can return to their lives refreshed and feeling empowered.

We are a survivor-led organisation, so you will have your own personal experience of emotional distress and experience of providing non-directive support skills to persons presenting with issues such as suicidal thoughts and self-harm.

This is a new service and we will be building a new team. A full induction will be given, along with excellent ongoing support and supervision and the chance to be part of an exciting new project, providing a new and much needed service for Leeds.

For an informal discussion about this role, please contact Barry Cooper, Safe Haven Mobilisation and Service Manager on 0113 260 9328 or email barry.cooper@lslcs.org.uk

Closing Date: 12 noon, Monday 1st March 2021 


Interview Dates: Monday 8th, Tuesday 9th or Thursday 11th March 2021


To apply for a pack email survivor.led@lslcs.org.uk or phone 0113 260 9328

Posted in Jobs on Feb 02, 2021.

Our Vision

The Community Matters vision is to provide a sustainable and effective "hub" of learning, support, advice and guidance, enabling local communities and organisations to grow and achieve through the provision of a high quality service.

We do this in a number of ways through our various projects which at the moment concentrate on working with children, young people and families. But not exclusively. We are able to provide training, learning opportunities and business related advice, guidance and information to individuals and organisations.