Citizens Advice offers confidential advice online, over the phone, and in person, for free. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We help with everything from money issues to problems at work, housing to consumer rights.

We are seeking a Training and Support Manager (maternity cover). This role is responsible for assessing, planning, developing and managing training for both Staff and Volunteers across the organisation. The role will be required to function as necessary in all locations that CACHD operates.

This role’s focus is to ensure that organisational training objectives are set and delivered. This role has overall responsibility for volunteer recruitment across the whole organisation and the role will also supervise, manage and appraise any volunteers involved in volunteer recruitment and training.

Location: This role can be based in either our Harrogate or Skipton offices, though will generally be conducted remotely whilst remote operations continue. 

Hours: 22.5 hours/3 days per week across Monday, Tuesday, Thursday, or Friday

Salary Band: FTE £27,500 

Pension: We operate the NEST Pension Scheme

Contract: 6 month Fixed Term Employment Contract (maternity cover) to begin early February, with the possibility of extension

Application Closing Date: 12 noon on 15th December 2021

Interview Date: week of 4 January 2022 (over videoconference)

For more information and to apply, visit:

Posted in Jobs on Nov 20, 2021.

Our Vision

The Community Matters vision is to provide a sustainable and effective "hub" of learning, support, advice and guidance, enabling local communities and organisations to grow and achieve through the provision of a high quality service.

We do this in a number of ways through our various projects which at the moment concentrate on working with children, young people and families. But not exclusively. We are able to provide training, learning opportunities and business related advice, guidance and information to individuals and organisations.